Contact Us

Whether you've spotted something out of date, want to ask about a specific sweepstakes casino, or have feedback on how Social Casinos covers this space, we'd rather hear from you than have you guess. This page explains what we can help with, what we can't, and the best way to reach us for each.

What We Can Help With

• Corrections or updates to information on any operator we cover — welcome offers, eligible states, or terms that have changed since our last review
• Questions about how the sweepstakes model works, including how Gold Coins and Sweepstakes Coins differ, or how redemption generally functions
• Feedback on our ratings, comparisons, or the way we've written up a particular platform
• General queries about how Social Casinos is put together and how we approach reviewing sites like Spinblitz, Crown Coins, or the others listed on the site

What We Can't Help With

Social Casinos is an independent comparison and review site. We are not a sweepstakes casino operator, and we don't hold player accounts, process redemptions, or manage identity verification for any of the platforms we cover. If your question relates to any of the following, it needs to go to the operator directly rather than to us:

• Account access, login problems, or password resets on a sweepstakes casino
• Redeeming Sweepstakes Coins, checking a redemption threshold, or tracking a pending prize payout
• Identity verification (KYC) requests, including submitting ID or proof of address
• Purchases of Gold Coin packages, billing disputes, or refund requests
• Confirming whether a specific operator currently serves your state — this changes regularly, so always check the operator's own terms page for the most current eligibility list

For any of the above, look for the "Support," "Help," or "Contact" link on the operator's own site or app, or check the confirmation email you received when you signed up. They're best placed to resolve account-specific issues.

Before You Reach Out — A Few Things Worth Knowing

A lot of the questions we receive are already answered elsewhere on the site, so it's worth a quick check first:

• For an overview of how we approach ratings, our editorial standards, and our relationship with the operators we list, see our About Us page
• For guidance on setting limits, recognising problem play, or where to find support if gaming stops feeling like entertainment, visit our Responsible Gambling page
• For the legal terms governing use of this site, including how we handle affiliate relationships, see our Terms and Conditions page

A Note on Legal and State-Specific Questions

We're often asked whether a particular sweepstakes casino is "legal" in a reader's state. We can point you toward general information — sweepstakes casinos operate under a promotional model rather than traditional real-money wagering, availability varies by state, and some jurisdictions restrict or prohibit this model entirely — but we can't give a definitive legal opinion for your individual situation. Laws in this space change frequently, and operators themselves decide which states they serve based on their own legal assessments. If you have a specific concern, the operator's terms page or a legal professional familiar with your state is the right source, not a general comparison site.

Reporting an Error on a Review

We do our best to keep offer details, eligible-state information, and terms current as of 2026, but operators update their promotions and restrictions on their own schedule. If you've noticed something on this site that no longer matches what an operator is currently showing — a changed welcome offer, an updated age requirement, or a state that's since been added or removed from an eligibility list — let us know what you saw and where, so we can look into it and update the page.

What Happens After You Contact Us

1. Your message reaches our editorial team, not a call centre or an operator's support desk
2. Corrections and factual reports are prioritised, since accuracy is the whole point of a site like this
3. General feedback and questions are read and considered, even where we can't reply to every message individually
4. We never ask for payment details, identity documents, or account passwords through this channel — if anyone claiming to represent Social Casinos asks for those, treat it as suspicious

Social Casinos exists to help readers compare sweepstakes casinos honestly, including where a top-rated option like Spinblitz or Crown Coins falls short of a perfect fit for someone's situation. If something on the site hasn't done that job well, telling us is the most useful thing you can do.